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Claims automation platform

Cut claims cycle time without cutting adjusters

Claimstead automates the repetitive parts of the claims process: document intake, damage assessment triage, and fraud flagging. Your adjusters spend their time on judgment calls instead of data entry.

Built specifically for regional and mid-size carriers

Claims processed / month
180K
Claims processed / month
Avg. cycle time reduction
-46%
Avg. cycle time reduction
Carrier customers
60+
Carrier customers

Trusted by teams at

  • Ashby Lake Mutual
  • Grindstone County Mutual
  • Thornapple Casualty
  • Kittering Farm Mutual
  • Bellweather Indemnity
  • Lockridge Home & Auto

Platform

Automation for the repetitive 70% of the claims process

Adjuster judgment stays with adjusters. Claimstead removes the manual work that keeps them from using it.

  • Automated document intake

    Extracts structured data from claim forms, photos, and police reports automatically on submission.

  • Damage assessment triage

    AI-assisted photo analysis routes claims by estimated severity before an adjuster opens the file.

  • Fraud signal detection

    Flags claims matching known fraud patterns for review, without blocking legitimate claims from processing.

  • Adjuster workbench

    A single workspace with all claim data, photos, and communication history, no switching between systems.

  • Automated status updates

    Claimants receive automatic status updates, reducing inbound status-check call volume significantly.

  • Regulatory reporting

    Auto-generated state filing reports formatted to each jurisdiction's specific requirements.

How it works

From claim submission to adjuster assignment in minutes

Most carriers see meaningful cycle time reduction within the first full month of claims volume.

  1. Claim submitted

    Intake automatically extracts and structures data from forms and photos.

  2. Automated triage

    Severity assessment and fraud signal checks run before adjuster assignment.

  3. Adjuster review

    Adjusters work from a unified workbench with all context already assembled.

  4. Resolution & reporting

    Claimant updates and regulatory filings generate automatically on resolution.

Connects to the policy and claims systems you already run

Claimstead integrates with core insurance systems rather than requiring a full platform migration.

  • Guidewire
  • Duck Creek
  • Salesforce
  • DocuSign
  • Twilio

Built for the compliance requirements of regulated carriers

Claims data is encrypted and access-controlled to meet state insurance department requirements.

  • SOC 2-aligned controls
  • State filing templates
  • PCI DSS-aligned payments

Pricing

Priced per claim volume, sized for regional carriers

Built specifically for carriers processing tens of thousands, not millions, of claims annually.

  • Regional

    $3,200/month

    For carriers processing up to 5,000 claims monthly.

    • Automated document intake
    • Damage assessment triage
    • Adjuster workbench
    • Standard support
    Request a demo
  • Most popular

    Multi-line

    $8,900/month

    For carriers processing up to 20,000 claims monthly.

    • Everything in Regional
    • Fraud signal detection
    • Regulatory reporting
    • Dedicated onboarding
    Request a demo
  • Enterprise

    Custom

    For carriers with complex multi-state operations.

    • Unlimited claim volume
    • Custom state filing templates
    • Named implementation manager
    • Custom SLA
    Talk to sales

What claims leaders say

  • “Cycle time dropped 46% in our first two quarters without adding a single adjuster headcount. That's the number our board cared about.”

    Margot Delacroix-Hale

    VP Claims, Ashby Lake Mutual

  • “Fraud signal detection flagged a pattern our manual review process had missed for over a year. It paid for the platform in one quarter.”

    Terrence Ilunga

    Director of Claims Operations, Thornapple Casualty

  • “Our adjusters stopped fighting three separate systems to assemble a claim file. The unified workbench alone improved morale noticeably.”

    Valentina Rusu

    Claims Manager, Lockridge Home & Auto

Frequently asked questions

No, the platform automates document intake, triage, and reporting. Final claim decisions remain with your adjusters, informed by better-organized data.

See your claims cycle time before and after in a live demo

Most demos include a walkthrough using anonymized data structured like your own claims volume.