Virtual care platform
Telehealth built for a practice, not a hospital system's IT budget
Ottermere gives independent primary care practices video visits, e-prescribing, and billing integration in one platform, sized and priced for a practice with 1 to 30 providers.
HIPAA-ready from day one, with a standard BAA on every plan
Trusted by teams at
- Bluestem Family Medicine
- Harlan Creek Primary Care
- Oakmoss Pediatrics
- Corliss Ridge Internal Medicine
- Sweetgum Family Health
- Pennyroyal Clinic
Features
Everything an independent practice needs, nothing a hospital IT team requires
Enterprise telehealth platforms are built for hospital systems with dedicated IT staff. Ottermere is built for a practice manager to run alone.
HD video visits
Reliable video visits with automatic waiting room and provider notification, no app download for patients.
E-prescribing
Integrated e-prescribing including controlled substances, connected to major pharmacy networks.
Insurance billing integration
Automated claims submission for telehealth visits, formatted to current payer requirements.
Patient intake forms
Digital intake and consent forms completed before the visit, synced directly to the chart.
Remote patient monitoring
Integration with connected devices for chronic condition monitoring between visits.
Automated appointment reminders
SMS and email reminders sent on a schedule you set, with one-tap confirm and reschedule links.
How it works
From signup to your first virtual visit in under a week
Most practices are seeing patients through Ottermere within their first week, without a dedicated IT implementation team.
Practice setup
Provider accounts, scheduling rules, and billing details configured in a guided setup.
EHR connection
Connect your existing EHR or use Ottermere's built-in charting for a lighter setup.
Patient portal launch
Patients book and join visits through a simple portal, no app download required.
Ongoing support
A dedicated onboarding specialist stays available through your first month of visits.
Connects to the systems your practice already runs
Ottermere integrates with major EHR and practice management systems rather than requiring a full switch.
- Epic
- athenahealth
- DrChrono
- Surescripts
- Stripe
- Twilio
HIPAA safeguards built in from the first release
Every visit and patient record is encrypted and access-controlled by default, and we sign a BAA with every customer.
- HIPAA-ready safeguards
- BAA available on every plan
- SOC 2-aligned controls
Pricing
Per-provider pricing sized for independent practices
No hospital-system minimums or multi-year contracts required.
Solo
$149/provider/month
For independent providers and small practices.
- HD video visits
- E-prescribing
- Patient intake forms
- Standard support
Most popular
Practice
$129/provider/month
For practices with 3 or more providers.
- Everything in Solo
- Insurance billing integration
- Remote patient monitoring
- Priority support
Multi-site
Custom
For practice groups with multiple locations.
- Everything in Practice
- Multi-location scheduling
- Custom EHR integration
- Dedicated account manager
What practice owners say
“We're a four-provider practice with no dedicated IT staff. Ottermere was the only platform we could set up ourselves in a week.”
Dr. Leonora Pike
Practice Owner, Harlan Creek Primary Care
“No-show rates dropped noticeably once automated reminders kicked in. That alone paid for the platform within two months.”
Hamid Farrokhzad
Practice Manager, Bluestem Family Medicine
“Billing integration meant our front desk stopped manually resubmitting telehealth claims that kept getting rejected under our old workflow.”
Tamsin Oyler
Office Manager, Sweetgum Family Health
Frequently asked questions
See your first virtual visit running within a week
Most independent practices are fully set up without needing a dedicated IT team.