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OstervaleFreight & Customs

Freight across the northern border, cleared before it reaches the bridge.

Ostervale files the entries, moves the trailers and holds the inventory for 640 manufacturers shipping between the Great Lakes states, Ontario and Québec. One team and one file number, from purchase order to proof of delivery.

  • Licensed customs broker since 1994
  • 268 staff in 11 offices
  • Privately held, 31% employee-owned

Corridor status

Data as of

Commercial border crossing waits in minutes, with FAST lane waits, a 12-hour trend and current status.
CrossingWaitStatus
Ambassador BridgeDetroit – Windsor34minBusy
Blue Water BridgePort Huron – Sarnia18minNormal
Peace BridgeBuffalo – Fort Erie27minNormal
Lacolle – ChamplainMontréal corridor11minNormal
World Trade BridgeLaredo – Nuevo Laredo57minHeavy
Customs release, median
41min
US entries, trailing 7 days (−6 vs prior week)
Entries filed, last 24h
1,284
US 817 · Canada 467
Dry van, Toledo → Windsor
Tight
Next open tender slot Fri 24 Oct

Advisories

  • Ambassador Bridge: lane 3 closed 22:00–04:00 through Sat 25 Oct
  • Laredo: inspection volume up 14% week on week ahead of month-end
  • Toledo bonded warehouse 62% occupied, 3,180 pallet positions free
  • Chicago rail ramp dwell 2.1 days against a 2.0 target
  • US Thanksgiving, Thu 27 Nov: ops desk staffed, document cut-off 12:00 ET
  • Montréal LCL consolidation from Hamburg closes Mon 27 Oct

Refreshed every 10 minutes from our gate and dispatch logs. Illustrative figures for a demo site. Not live border data.

Last full year, in five numbers

of US entries released with no exam hold
97.3%
12 months to Sep 2026
entries filed across both customs systems
312,450
FY2025
of truckloads delivered inside a 30-minute window
93.8%
Q3 2026
licensed customs brokers on staff
37
US and Canada, Oct 2026
of entries needing a post-entry correction
0.62%
FY2025

Figures from Ostervale operating records, reviewed by our external auditor each March.

What we run for you

Most clients start with brokerage and add trucking or warehousing within a year. Each service has its own licensed lead and its own published cut-offs.

Entries filed by licensed brokers who know your parts list.

Each account is assigned to a named broker in Toledo or Windsor with a backup on the opposite shift. They keep your classification library current and file on both sides of the border, so a northbound load and its southbound return sit in one record.

Included

  • US formal, informal and in-bond entries; Canadian release and accounting
  • Classification library maintained per part number, reviewed every quarter
  • Pre-arrival filing for every truckload we or your carrier move
  • Exam and hold management at the port, with photos to your file
  • Monthly duty and fee statement reconciled to your ledger

Typical client: A Tier 2 stamping supplier filing 90 to 140 entries a week into Windsor and Oakville.

SpecificationOct 2026

Same-day cut-off
15:00 ET, documents complete
Median release
41 min, trailing 7 days
Exam hold rate
2.7% of US entries, 12 months
Fees
From $68 per entry; lines above 10 at $3.20
Licensed staff
37 brokers, US and Canada

Coverage

Offices sit within 40 minutes of the crossings they serve. Each region runs its own dispatch and brokerage desk and hands off to the next region inside the same system.

11offices, 268 staff

CANADAUNITED STATESAmbassadorBlue WaterPeaceLacolleChicagoToledo (HQ)DetroitClevelandBuffaloWindsorSarniaMississaugaFort ErieMontréalLaredo, TXSouthern lane · World Trade Bridge
Headquarters Office Border crossingSchematic, not to scale.

Regions

  • Great Lakes (US)

    Offices
    Toledo (HQ), Detroit, Cleveland, Chicago, Buffalo
    Crossings served
    Ambassador Bridge, Blue Water Bridge, Peace Bridge
    Staff
    161
    Desk hours
    24/7
  • Ontario

    Offices
    Windsor, Sarnia, Mississauga, Fort Erie
    Crossings served
    Ambassador Bridge, Blue Water Bridge, Peace Bridge, Lewiston–Queenston
    Staff
    71
    Desk hours
    24/7
  • Québec

    Offices
    Montréal (Lachine)
    Crossings served
    Lacolle–Champlain
    Staff
    19
    Desk hours
    05:00–23:00 ET
  • Southern lane

    Offices
    Laredo, TX
    Crossings served
    World Trade Bridge, Colombia Solidarity Bridge
    Staff
    17
    Desk hours
    24/7

The Laredo office serves clients who already ship north with us and need one broker for Mexico-origin parts.

Leadership

Every account has an executive sponsor from this list. Average tenure at Ostervale: 17 years.

Full biographies
  1. Dana Kowalczyk

    President & Chief Executive

    Previously: Ran Canadian brokerage operations, 2009–2017

    Joined
    Since 2003
    Based in
    Toledo
  2. Walt Brenneman

    Founder & Chair

    Previously: Customs broker for a Toledo glass maker

    Joined
    Since 1994
    Based in
    Toledo
  3. Rafael Aguirre-Benn

    Chief Financial Officer

    Previously: Controller at an automotive seating supplier

    Joined
    Since 2016
    Based in
    Toledo
  4. Simone Thériault

    Vice President, Canadian Operations

    Previously: Port operations manager in Montréal

    Joined
    Since 2009
    Based in
    Mississauga
  5. Gordon Achebe

    Vice President, Fleet & Linehaul

    Previously: Transportation officer, US Army Reserve

    Joined
    Since 2011
    Based in
    Toledo
  6. Priya Raman

    Director, Trade Compliance

    Previously: Trade analyst at a regional law firm

    Joined
    Since 2014
    Based in
    Detroit

Insights

Written by the brokers and planners who do the work. Published roughly twice a month.

All insights
  1. 5 min

  2. 9 min

  3. 4 min

  4. 6 min

  5. 3 min

Send us last quarter's entries. We'll show you where the time went.

Share one quarter of entry summaries and lane volumes. A licensed broker and a linehaul planner review them together and return a written proposal with clearance times, rates and a transition plan.

  1. 1A 30-minute call with the broker who would own your account
  2. 2Data review: entry summaries, lane volumes, current exam rate
  3. 3A written proposal within 6 business days, with fees fixed for 12 months
Request a proposal

Prefer to call? New business desk, weekdays 07:30–18:00 ET: (419) 555-0160